At Realign Clinic, your trusted physiotherapist in Faridabad, we are committed to protecting your privacy and ensuring the security of your personal information. Located in NIT-5, Faridabad, we provide in-clinic and homecare physiotherapy in Faridabad with care and transparency.

This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (https://realign.clinic/), book appointments, or use our services. We comply with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws to keep your trust.

1. Information We Collect

We collect information to provide you with the best physiotherapy care, whether at our NIT-5 clinic or through homecare services. The types of information we may collect include:

• Personal Information: Name, phone number, email address, and home address (for homecare physiotherapy bookings).
• Health Information: Medical history, treatment preferences, or conditions shared during consultations or bookings, with your consent.
• Website Usage Data: IP address, browser type, device information, and pages visited via cookies or analytics tools.
• Payment Information: Billing details processed securely through trusted payment gateways, if applicable.

We only collect information you voluntarily provide or consent to, ensuring compliance with the DPDP Act.

2. How We Use Your Information

We use your information to deliver high-quality physiotherapy in Faridabad and enhance your experience with Realign Clinic:

• Schedule and manage appointments.
• Provide personalized treatment plans by Dr. Vaishali Bholewasi.
• Communicate about appointments, treatment updates, or promotions (with your consent).
• Process payments securely.
• Improve website and services through analytics.
• Comply with legal obligations under the DPDP Act.

3. How We Share Your Information

We do not sell or share your personal information except:

• Service Providers: Trusted third parties helping us deliver services, under confidentiality agreements.
• Legal Requirements: Disclosures required by law.

4. Data Security

We take robust measures to protect your data, including:

• Encryption: SSL/TLS protocols on our website.
• Access Controls: Limited to authorized personnel.
• Regular Audits: Compliance monitoring under DPDP Act.

No system is 100% secure. Please use strong passwords and avoid sharing sensitive information over unsecured channels.

5. Your Rights Under the DPDP Act

You have the right to:

• Access your data.
• Correct inaccurate information.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent (e.g., marketing emails).
• Raise grievances.

Contact us at care@realign.clinic or +91-98181-85589 to exercise your rights.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. They help us:

• Remember your preferences.
• Analyze website performance.
• Deliver personalized content.

You can manage cookie settings in your browser. Disabling cookies may limit functionality.

7. Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Children’s Privacy

Our services are not intended for minors under 18 without parental consent. If we learn we’ve collected data from a minor without consent, we will delete it promptly.

9. Changes to This Privacy Policy

This policy may be updated. Changes will be posted here with the revised date.

Last Updated: May 15, 2025

10. Contact Us

If you have questions, please reach out:

• Email: care@realign.clinic
• Phone: +91-98181-85589
• Address: Realign Clinic, 5E/9, Ground Floor, NIT-5, Faridabad, Haryana, India